I help introduce AI into document work, support requests and internal knowledge search. I also handle integration and ongoing operation.
01
Test the task
I test the proposed approach on a particular task, such as document summaries or support request classification. We review the results before a wider rollout.
Understand the workflow and required data
Define success criteria and test a pilot
Compare benefits, limitations and operating costs
02
Connect the tools
I connect the solution to the tools and data sources your business uses, with access based on user permissions.
Document search and knowledge access
APIs and workflow automation
Access controls and data boundaries
03
Run and maintain the solution
I deploy and maintain the infrastructure and monitor the integration, result quality and running costs.
Quality checks and monitoring
Versioned changes and documentation
Cost review and operational support
QUESTIONS
Questions about AI projects
How do we check whether AI can do the task?
I start with examples from the actual process. We agree on what makes a result useful, which errors are unacceptable and who approves the output. We also check running costs.